At Those Bucket People, we understand the importance of efficient and secure shipping. Here’s a detailed look at how we handle shipping:
Shipping Timeframe
Orders are processed and shipped within 3-5 business days. Our business days run from Monday through Friday, excluding holidays. While we strive to maintain this timeline, shipping times may vary depending on order volume and carrier availability.
Packaging Method
We employ a careful packaging method for our freight items. Each order is shrink-wrapped onto pallets. These pallets are rigorously inspected to ensure they can support the weight of their contents without exceeding the maximum gross weight limit.
Protective Measures
To safeguard your items during transit, we use a minimum of two inches of appropriate cushioning material. This may include corrugated fiberboard, newspaper, Styrofoam, or packing blankets. Additionally, we reinforce the edges of the pallets to prevent any bending or damage.
Sealing Standards
We prioritize the security of your shipment by sealing all closures and seams with reinforced plastic or nylon filament tape. We avoid the use of masking, cellophane, duct, or water-activated paper tapes, ensuring that your package remains intact throughout its journey.
Labeling Procedures
Each pallet is meticulously labeled with complete address information for both the shipper and consignee, including postal codes. Labels are affixed to flat surfaces, avoiding seams or edges.
Handling Heavy Packages
For pallets weighing over 50 lbs, we apply a “Heavy Package” sticker and prominently highlight the weight on all sides of the pallet. This serves as a clear indication to our employees and the carrier, ensuring safe handling throughout the shipping process.
Customer Assurance
At Those Bucket People, we prioritize customer satisfaction. If you encounter any issues with your order, please reach out to us at Alex@thosebucketpeople.com Our dedicated team is committed to addressing your concerns and ensuring a positive shipping experience.